Someone I've never heard of seems to have registered an account using my email?

zungtran
Contributor
Contributor

Hello everybody,

I have an email address but someone else has registered a paypal account using my email. I'm pretty sure i have 100% permission to access this email and its mine. That guy (who using my email) cannot verify the email (i'm sure 100%),  but how can he add an phone number without verify email and took away my email?

 

I cannot take back my email to register a new account that i want to. (the system require to filled verify code from phone number).

 

But the EMAIL is MINE.

 

God, please!!!

 

Please support this case.

 

Thanks in advance!

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1 REPLY 1

PayPal_Dian
Moderator
Moderator

Hi Zungtran, 

 

Thanks for posting your question in our Community. 

I am sorry to hear that another user has used your email address. In most cases, this happens due to a spelling or Typo :(. I would advise to contact us so that we can help you. 

 

 You can contact us through the 'Help & contact' link at the bottom of each page. 

 

-Dian

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