Somebody withdrew $499 at a Walmart from my account.

Raahi
New Community Member
Somebody withdrew $499 at a Walmart from my account. I filed a case in the resolution center as I didn’t make the transaction. PayPal denied the case saying it’s not an unauthorized transaction. What should I do?
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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Raahi 

 

https://www.paypal-community.com/t5/Disputes-and-Limitations/Unauthorized-withdrawal-through-Walmart...

 

According to this post, look for the PayPal email receipt which has the transaction code or store number to PayPal, which should indicate which Walmart location it is. PayPal need to know that.

 

Please contact customer service and have them review the case again, giving them the transaction ID number:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.

 

Call early, during business hours, west coast time to try to get a US rep. 

 

Or contact via social media:

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂
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