Some resolution!

queenpicker
Contributor
Contributor

Hi there|
Wondering if someone can help me
I have an open dispute case with Xzz co ltd. over some shoes.
They have emailed me a couple times saying they can't (partially) refund my money because there is an open dispute against them on PayPal (from me) and that as soon as I drop the dispute they will refund me (again, only a partial refund)
Is this true?
I have directed them to follow the instructions on the resolution page or send my full refund and Ill drop the case
Please advise!
Thank you

Login to Me Too
1 REPLY 1

mike3043
Contributor
Contributor

I had the same problem with shoes i ordered. Were advertised as Merrell, just a knock off piece of junk. No help from PP. No refund. Next time I will use my credit card for purchases, had no problem getting refunds from the CC company. Forget PP.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.