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Solve temporary account limitation with MPesa statement (No Bank Statement)

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teresaGetutu
Contributor
Posted on

Hello, my account was temporarily limited: Reference ID: PP-L-264862138242. I have provided some required information but I have not provided the bank statement because I mainly use mobile banking (M-Pesa Kenya) and I don't currently own any bank account. So, should I provide my mpesa statements?

2 REPLIES 2

Solve temporary account limitation with MPesa statement (No Bank Statement)

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kernowlass
Esteemed Advisor

@teresaGetutu 

 

Personally I would, they will tell you if they can't accept them.


Advice is voluntary.
Kudos / Solution appreciated.

Solve temporary account limitation with MPesa statement (No Bank Statement)

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teresaGetutu
Contributor

Sorry, they "permanently" blocked my account after submitting my genuine information without even an explanation!

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