Shopping Technology/Binhorse

DorothyLucille
Contributor
Contributor

I'm assuming that Shopping Technology is who shipped my boots from Binhorse.com.  This is what Judy, from Binhorse wrote to me when I asked for a return address:

Our returning warehouse is in China 

 

The return shipping charge is high and need a very long time till we received also if the pacakge can not pass customs,we can not receive the pacakge.

 

That's why we suggest you keep the order

 

What a mess.  I'm thinking I'm just out $115.  

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1 REPLY 1

Trinity20005
Member
Member

Hello, 

my shipping took 6 weeks and then i got some really **bleep**, cheaply manufactured items. After the company/customer service did not provide the return address but kept offering me 5 dollar vouchers (twenty (!) emails later they kept saying the same, over and over like a semiautomatic answering) i went to PayPal to help me with this. I chatted with the PayPal customer service an they were really helpful, providing me with all the info i needed and with the way how to get my money back. They provided me with the return address and even covered the costs of shipping it back (you should pay some extra for tracking and the customs declaration must say 'return of goods' so it should not be a problem). Paypal just yesterday agreed on sending me back the Money for the fraud purchase. The whole thing took me about 3 month.

Keep the head up and keep typing. 

Regards, 

Verena

 

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