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Shixi Network Technology Co., Ltd.

SOLVED
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Contributor

Shixi Network Technology Co., Ltd.

I have concluded that:  (1) PayPal Resolution Center doesn’t give a crap about its customers,

(2) No one at PayPal ever reads the posts on PayPal-Community, and

(3) PayPal continues to support, defend and enable Chinese rip-off vendors like Shixi Network Technology.       

Having been a PayPal subscriber for over 18 years.      The Resolution process is a joke.    PP now says I should return my item (which I did) to the criminal vendor in China and provided an address in CHINESE.    Does PP really expect the USPS to provide an interpreter?      Of course, if I had something to return, I would also pay shipping, which is always more than the original purchase price.  So, I'm just another victim who get off some fraud Chinese company Shixi Network Technology Co., Ltd.   

 

Thanks PayPal nice job are going!   You must be proud of yourself !

1 ACCEPTED SOLUTION

Accepted Solutions
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Contributor

Re: Shixi Network Technology Co., Ltd.

Buyers beware! I was just ripped off by this Company. Sent a bottle cutter with no blade and now they want me to pay shipping to China in order to get my $30 back. What a lie, deceit and fraud.

I am disappointed not only by the company who is ripping me off....but by PayPal who does not seem to care they want me to send the items back for a full refund...and they gave me an address in Chinese.. I am almost certain this is a fake address as the website is fake and the email is a fake. I wish PayPal would stand by the clients and HELP.

View solution in original post

3 REPLIES 3
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Esteemed Advisor

Re: Shixi Network Technology Co., Ltd.

@andrema67 

 

1. You can contact customer services for an english version of the address as others have successfully done.

2. You can claim some or all your return shipping costs if you have activated this link.

https://www.paypal.com/us/webapps/mpp/returns

 

Paypal did not choose your seller, you did. Paypal just processes your payment for you and gives you 'some buyer protection' which is not an insurance policy OR 100% guarantee of everything.

 

So don't buy from these....

Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.

1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.


Advice is voluntary.
Kudos / Solution appreciated.
Highlighted
Contributor

Re: Shixi Network Technology Co., Ltd.

Buyers beware! I was just ripped off by this Company. Sent a bottle cutter with no blade and now they want me to pay shipping to China in order to get my $30 back. What a lie, deceit and fraud.

I am disappointed not only by the company who is ripping me off....but by PayPal who does not seem to care they want me to send the items back for a full refund...and they gave me an address in Chinese.. I am almost certain this is a fake address as the website is fake and the email is a fake. I wish PayPal would stand by the clients and HELP.

View solution in original post

Highlighted
Contributor

Re: Shixi Network Technology Co., Ltd.

I am disappointed not only by the company who is ripping me off....but by PayPal who does not seem to care they want me to send the items back for a full refund...and they gave me an address in Chinese.. I am almost certain this is a fake address as the website is fake and the email is a fake. I wish PayPal would stand by the clients and HELP.