Hey Awesome People,
I've placed an order with a Russian company in the 20th of April bound for New Zealand. Order shipped on the 22nd April and since May 26th there have been no updates.
Latest updates:
Russian Post
Released from Russia
26 May 2021, 19:01 , Rossiya
Prepared for shipment from Russia
30 April 2021, 04:50 102902, Moskva
Released by custom house
28 April 2021, 14:10 102901, Moskva
Tracking link:
https://www.pochta.ru/tracking#CL043410422RU
My supplier has not responded to my last 4 emails, since May 18th.
I'm aware that Russian postal services are not great and Covid is impacting international deliveries.
Q: When is it acceptable to make a claim?
