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Shipped by MANUAL (is it a scam?)

kogepan
Contributor

Shipped by MANUAL (is it a scam?)

Hi,

 

So I bought something from a seller and paid through G&S. And the seller said it was shipped.

On paypal it only says  "Sent by MANUAL" with no tracking info.

I emailed the seller several times and after almost 2 weeks they responded saying they didn't get tracking on the shipment. That was ok with me, but then I asked for the company they used to ship so I could check if there were any possible delays in shipping (this if from CA to IL) since it should not take this long.

They would not give me any more information. I told them that if I got no information after 14 business days I wanted a refund, and if no refund was give I would file a dispute.

All they said is they shipped it, but never gave me the shipping information I asked for. Is it a scam? Should I wait longer before filing a dispute?

5 REPLIES 5
Aervin15
Contributor

Re: Shipped by MANUAL (is it a scam?)

Did you ever figure out what this meant or if it’s a scam?
kogepan
Contributor

Re: Shipped by MANUAL (is it a scam?)

Yes it was a scam

Nlopez3000
Contributor

Re: Shipped by MANUAL (is it a scam?)

Bought an item 02 May 2021, got the same information on my PayPal account saying shipped by MANUAL and provided a number. To date 17 May 2021 have not received the merchandize or any status as to were the package is. Tried all the links provide on the page but no luck. 

Looks like this has been going on since 2019 do we have any resolution if this is an issue or a scam.

kogepan
Contributor

Re: Shipped by MANUAL (is it a scam?)

In my case it was a scam. I filed a dispute and because the seller had no proof of shipping I got my money back.

DarrellLK
New Community Member

Re: Shipped by MANUAL (is it a scam?)

Ordered a tv and sent an Email with no reply it’s a scam I’m going to try to see if I can get my money back