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I too was defrauded by these individuals and paypal denied my claim, I paid for a kitched drying rack that was listed to stand 53 cm high, I was sent a basket that was 9 cm by 9cm... I sent photos of what I was sent vs what I ordered which made it obvious it was bait and switch, still paypal ruled in thier favor. I find it interesting that PayPal doesnt have a way of filing a fraud dispute... not "the item isnt as expected" but I was mailed a trinket so the fraudulent compay could produce tracking information. So your only option is to return an item at your cost to china....This fraudulalent compay picks a price point that makes that a ridiculous propositon to actually do and they commit fraud repeatedly using Paypal to help. Seeing all the complaints here and assuming there are many more that go unreported I begin to feel that PayPal may be complicit in keep these frauds going. Just my opinion but when a person aids another person in commiting repeated frauds...I think that applies to companies as well. Paypal can not say they did not know at this point. The frauds are obvious and PayPal should honor thier gaurantees to customers to ensure that fraudulent purchases are reimbursed... although, for Paypal perhaps the only customers that matter are those that sell using paypal.
I'm sorry. Its so frustrating. Many are leaving Paypal in search of another source to use, if needed.
I still think it would make for a great 60 minutes investigation.
I did email the owner but of course, no reply.
Does anyone have a working number for Shenzhen Soweway International Logistics? They don't respond to emails. I want to hear directly from them about what happened to my product and how come it shows as delivered when I never received it (unless it was stolen off my porch).
No phone number but they have responded to my emails. They even admitted that the advertisement was misleading and offered to let me keep the useless bags (they never sent the chairs) and they'd refund 20%. I refused and returned the bags to the NJ address they were shipped from.
Paypal told me they'll have a resolution on the 19th but changed the date to the 25th and now are saying the 30th.
When I had an issue with them, they responded to my emails within a day but that was a few months ago. I since got my money credited to the credit card attached to paypal.
Ithink if we all emailed the president, maybe he'd get the idea that this vendor needs to be eliminated. Also, I am considering sending 60 Minutes the idea of investigating Paypal and this fraudulent company.