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Shenzhen Soweway International Logistics Co Fraud

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Contributor

Re: Shenzhen Soweway International Logistics Co Fraud

Is your Paypal account connected to your credit card?  If so, go to the credit card company and dispute the charge. saying you never received it.  

I will say, not necessarily in their defense, that anything coming from China slowed way down.  But chances are you will never receive it, as that is what they do.

 

Good luck.  Many other have suggested complaining to ECommerce or BBB. 

 

Frankly, I think Paypal should go down the list and credit every order given to this company. 

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Frequent Contributor

Re: Shenzhen Soweway International Logistics Co Fraud

I posted the wrong site.😣. They need to go to Econsumer.gov. Name both companies.
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Contributor

Re: Shenzhen Soweway International Logistics Co Fraud

and payPal withh decide against you
1. dispute tracking details
2. never arrived as the return address was fictitious....
I have had both excuses...

 

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Contributor

Re: Shenzhen Soweway International Logistics Co Fraud

I ordered an automatic "ball launcher" from this company - all I received was a "tennis ball" - I filed a dispute (never got a tracking number) Pay Pal "supposedly contacted them and they say it was delievered" - No they only delivered a BALL - not a launcher - trying to contact company but only find "web page no longer there".  The tracking number pay pal gives me shows delivery - that was the BALL delivery not the launcher.  They gave some story that they were overwhelmed with orders but it has shipped - well  low and behold I have not received a launcher which I ordered but Pay Pal has closed my case telling me "they are sorry I am having problems" to contact seller - how do I contact the seller when they have not contact!!!  I am extremely upset and thought I had protection using Pay Pal.  Guess I need to find some other way to pay for stuff.

 

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Contributor

Re: Shenzhen Soweway International Logistics Co Fraud

I understand.  I ordered toilet paper from the same site, which is no longer.  It showed one picture, received something else.  Supposed to be 3, got 2.  No packing slip to say 3 was shipped.  label says 2 ctns, received one.   But it doesn't matter.  I have disputed my charge as it is way over priced for what I received.   I have been in contact with them and they have responded to all emails.  I can share that with you, if you like.  

 

their stand is I got what I ordered.  No I didnt get all and it was horribly misrepresented.

 

On the mailing label, it does show a residential address with a phone number-----interesting.  But when I told them I want to send it back, they were adamant that it not be sent back to either address on the label:))  and shipping it back to China (aha) would be too expensive.

 

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New Community Member

Re: Shenzhen Soweway International Logistics Co Fraud

I ordered back in mid December of 2019. It’s April, and I haven’t received my order. ALMOST MAY. This is ridiculous. I messaged them (the seller) a month ago and they said they are resending them at their own expense. I’m escalating my claim through paypal because I’ve read lots of comments from buyers that say that they are a scam. Although it wasn’t much money (21$) like other people, it’s still money that i could’ve used somewhere else. Hope all of us can get helped!
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Contributor

Re: Shenzhen Soweway International Logistics Co Fraud

Most of these orders are not a lot of money, but I think they count on customers thinking there time is not worth the hassle.  Even if they end up with my $80 and I hope they don't, I've given them a headache answering my emails.

You may consider disputing your payment, if its not too late, with the claim that you have not received the product??

Best of luck.

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Contributor

Re: Shenzhen Soweway International Logistics Co Fraud

Everyone needs to tweet PayPal @PayPal and @AskPaypal, tag their CEO @DAN_Schulman, tag the FTC: @FTC and BBB: @bbb include the hashtag #PYPL #dishonest #fraud, and tag the Twitter account for the mailing service that the fake tracking ID is from USPS: @usps   UPS: @ups   FEDEX: @Fedex DHL: @DHLUS 

 

In that tweet people need to call out that PayPal is dishonest and helps fraudulent sellers and are too lazy to validate tracking IDs.

 

They are more protective of their social media presence and image than their customers. PayPal is a bad company.

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Frequent Contributor

Re: Shenzhen Soweway International Logistics Co Fraud

I don't have a Twitter account but I have filed with the FTC against another one of their fake company names. Plus, someone is trying to get a class action started against yet another one of their names PLUS Paypal for participating in the fraud.
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Member

Re: Shenzhen Soweway International Logistics Co Fraud

@Teddy25 How many people need to be scammed before this account is shut down?

 

I also submitted a dispute against this seller. I ordered $700 worth of LED grow lights from this seller and they sent me the wrong ones.. The lights they sent me were junk and they were maybe worth $40 tops. I requested my money back and they required me to ship them to Hong Kong. Yeah, over $140 to ship back. Homey don't play that. Easier route is to just claw back my money via chargeback!!

 

Chow!