We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
For small businesses who would like to apply for the Paycheck Protection Program, visit our application page. Our agents cannot take applications over the phone or provide you with the status of your loan. Join the discussion in the Community here.
New to the community? Welcome! Please read our Community Rules and Guidelines
Same issue here! Ordered a Golf Chipping Game - 2 x Target boards, 2 x chipping mats and balls. Received 1 cheap golf ball!
Scammers should be removed from Paypal.
Paypal should be processing full refunds and claiming from Shenzhen...!
I got bit by the golf chipping game also. All I received was a no brand name golf ball. Emails to them just bounce with mailbox full. I created a case here on paypal and they actually replied (to my surprise). They offered me a 10% refund. I told them no way and I was told the person spoke with their manager and offered me an exclusive 30% refund. I told them I would settle for my purchase price less $2 for the cost of a cheap golf ball plus shipping. I'll post their reply when I get it.
lol. Same. but different product. I got my money back from my credit card. They offered me 10%, than 20%. We are now up to 70%. I told them I already have my refund so no. If they want their inferior product back, send me a prepaid shipping label. So far, I have not heard from them,
Have you applied for a refund? Hope it works. This company, if that's what you call it, operates on the premise that people will not try to go for a refund of small amount, that it will be too much trouble;(
I'd say the chances are slim. Any response as to the shipping date?
Good luck, You may want to dispute the charge soon than later and have the credit card reverse it.
Total rip off. Bought what I thought was a dent repair tool that showed the tool, blue plastic gaskets and glue in the photo. Cost US$9.99 plus US$7.99 shipping. All I got was a packet of blue gaskets that weighed 28 grams. They reckon all I ordered were the gaskets. Really - for US$9.99 and then US$7.99 postage. PayPal seem to think they complied with their Ad. I don't. This company is at least deceptive and at worst fraudulent. Do not deal with them. I've asked PayPal to re-investigate. Let's see what happens.
You and everyone else. That is their pattern. Send part of an order, claim you got what you ordered, and hope people will not bother with trying to get their money back as it is usually under $100.
I hope, when paypal gets back into full gear, they will refund everyone's money of customers who dealt with them. Crazy.
Fortunately, my paypal account is tied to a credit card, who had no trouble reversing my charge.
Good luck. soooooooo frustrating.