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That's what I did. I went online and disputed the charge, They put a hold on it then reversed it. These people are now offering me 70% off or I will have to pay to send it back:)) I guess they don't realize I don't owe anything.
I think those who have their bank account attached to their paypal account are the ones that are having the problem. Hopefully when they are able to hire help back, they can address these issues.
Actually I just kept on them and stated that I am the loyal customer here and that I have never asked for assistance with a purchase before but I am now. This is why I use Paypal, so that I am protected and I expected them to protect me. I told them this is obviously a scam company and they should be aware of that. They did refund me.
I would try again if I was you and mention this community section where pretty much everyone has had an issue with this company. They run websites under different names constantly and then close them down and start a new one.
Exactly. They closed the web site down that I had ordered from, set up a new one that had the heading "DON'T WORRY, YOU WILL GET YOUR TOILET PAPER" hahaha and on that site, there were no products to sell. Crazy.
My advice is to reverse your charge with the credit card asap. I could share the email that I used and they did respond, but honestly, you will waste your time. This is their method. Post a picture of one item, then send something else, then you fight with them to explain it isn't what you wanted, and they say it is what you ordered, and you say, the item was misrepresented and inferior, and the ball gets tossed back and forth.
The credit card companies are pretty good about putting the charge into dispute. With me they finally reversed it.
Did you just put this company's name in? How did you figure out the other 8 companies. I know of 2 as they involved me.