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Exactly. Dispute the charge and that will put the ball in their court to prove otherwise. My point was not only did I not receive all I ordered, but they misrepresented the product and what I received was inferior. So hopefully you did a charge back and they will have to send a prepaid return label, which they won't
Paypal needs to not allow them to be a seller. I see they are also selling on Amazon but I don't know where on the site to do a complaint.
Absolutely go to your CC company. PayPal refuses to stand behind any of the scams by this company...and they have and use at least 10 different names. I filed a complaint with the FTC and named the company and PayPal in my complaint. My problem occurred last October ... Good luck.
Can you call your credit card company and dispute the charges? Or in my case, since they are limited on staff to answer calls, I went online and disputed the charge.
Hope that helps
I found out after I ordered. Immediately tried to cancel the order, got in touch with paypal to stop the process...Surprise they sides with the seller . The worst part was the seller never even responded. What a bunch of **bleep**.