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Placed order with Shenzhen SUYA Logistics Co., Ltd. , emails a tracking # that is invalid. Website is not valid and they email, shipping is delayed. PAYPAL will not provide refund. Time to question Paypals customer service that is not very good. I'll be looking at using a different payment method in the future. My visa or AMEX card would have taken care of this quickly. TOTAL SCAM! I've been charged and received nothing.. Buyer beware on both Shenzhen SUYA Logistics Co., Ltd. and PAYPAL!!! I see many complaints of the same two... Good luck and becareful.😪
Solved! Go to Solution.
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Hi, PayPal says I need a report from a government agency to continue my claim. I don't have the IP address or some of the other information theyre asking for. Did you have that for your claim?
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I just left any information that I didn't have blank. They accepted that. I think that they just want to see that you filled out the report in general. From what I understand, they can't stop allowing the seller to use PayPal until they have documented claims of fraudulent activity thru ICC
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I agree. I am in the middle of my dispute with Shenzen and PAYPAL now. The company is an obvious scam and when I escalate it with PAYPAL, they took two weeks to tell me that I have to file a case with IC3 (internet crimes agency) before they will help me. PAYPAL is such a joke anymore. I realize that they have an obligation to protect their seller from false claims, but it doesn't take a rocket scientist to see that this company is committing fraud, especially if they do a 5 second google search.
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- Scam in Disputes and Limitations Archives
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