Shenzhen Haizhide E-commerce Co., Ltd - scheme/fraud
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Hi.
I ordered an item from this site, <removed> Instead of sending me this they sent a wrong item that is much lower in value. The seller acknowledged that they sent the wrong item. The refused to send me the correct items so I asked for a full refund. Now they want me to ship this back to China at my own expense. They are only willing to refund 30% of of what I paid for if I agree to keep the item. I said no, just want me refund.
As you can see this website is a scam, because the website owner does not ship the items. The scam is that they take your money, send you an inferior product which costs more to ship back, so that you will accept their partial refund order.
I don't know how Pay Pal expects me to resolve this. It seems like they are abetting this type of scam by not requiring the seller to offer a full refund and pay for the return shipping.
Please help if you know how to resolve this.
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Disputes & Chargebacks
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I had same problem and just had to start a dispute. How does paypal allow this fraud to have an active account and keep stealing money?!? This really doesnt help me have any faith in paypal. I hope they refund me the full amount!
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I misplaced the packaging...address that was on the shipping label. Name used for the shipper was John Doe or J. Doe. Who has an address for them? I want to report them to the BBB.
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I am making zero progress with PayPal and my window for return expired yesterday. I just left PayPal this message - let's see if this works: "I am requesting once more to have someone from PayPal to call me at ******** and/or to refund my money in full. If you don't refund my money within the next 24 hours, I am filing a formal complaint with the Federal Trade Commission against PayPal and the Seller. PayPal is aiding and abetting the Seller, who is committing fraudulent activities with this continual bait and switch routine." Has anyone in this community filed any type of formal complaint? I think we should try to file one with the FTC. Any other ideas? PLEASE EMAIL ME THIS INFO - my larthur . realty gmail com
- What is the earliest date that someone first notified PayPal in writing that they had been taken advantage of by this vendor?
- What is the latest date that someone ordered a product from this vendor?
I'm trying to see if PayPal knew about this for weeks? months? or days? Is Vendor still selling and receiving funds via PayPal?
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This company is still operating a fraudulent scam operation! I ordered a product (B3 flying jacket) on Feb 8th 2021. I realised within a few hours that the company was a scam. I tried contacting to cancel my order within 20 hours of placing the order. I used two different email addresses. One just kept bouncing my mails back, in Chinese, and the other just failed to respond at all. I then attempted to contact them via their website. The contact form would not accept my order number. So, I filed a dispute with PayPal which I will upgrade to a claim on the 15th Feb 2021. I continue to try to correspond with this company on a daily basis, but so far have had no response, apart from bounced mail. I will claim under the 'goods not delivered'.
I've had a couple of disputes with PayPal over the 10 years or so that I've used them and must say that so far they have always refunded me with no real hassle. It seems things have changed. I'll keep you posted.
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Here’s another clue for you all—within the past hour Paypal removed two of my posts within the last hour from this topic. I was calling them out for lurking in the background without trying to address the topic at hand. These people are not only enabling fraud, but also deleting evidence to hide their collusion.
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