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The issue is that Paypal should be protecting consumers from these scams. Requiring a person to keep chasing down their $30 isn't reasonable. I've already spent more than $30 worth of my time on it. At this point, it's not about my $30. It's about Paypal facilitating a scam company taking $30 from a huge group of people. I barely blame the scammers for making money this way if there are huge US corporations helping them along.
Exactly! Just the process of filing this complaint cost me far more in time than I could hope to recover. The fraudulent product that I received was already worth less than how much I earned in one hours time. This is about an American company who is enabling, promoting, facilitating, and profiting from a Chinese-government owned and operated criminal enterprise. We have already provided Paypal with a dossier of real time cases of this collusion in action. How much further will Paypal go with their participation in victimizing the very people that they claim to protect? They continue to handle our complaints in an arbitrary and random process designed to wear us down while reversing only a few select—particularly vocal—cases by refunding their money. It is corrupt, criminal, and Paypal needs to account for their role.
I was scammed , ordered a 17in life like doll, received a 50cent piece of plastic junk, I paid 17.25 to ship back, which made my total 58. 20, Paypal sidded with the scammers and now I have lost it all, nothing to show for my money. I thought PayPal was supposed to protect from scammers, seems they are part of the problem. Can't even get to talk to anyone on the phone
I have had exactly the same experience. Very unhappy with PayPal's failure to address what is obviously an intentional scam. I was shipped a few flimsy pieces of wood in a flat mailer (which, by the way, was postmarked from New York State -- not China). Paypal's "resolution" to this issue is that the seller will refund my $24.98 only after I spend $27 shipping the pieces of wood back to China. In failing to address this, PayPal is clearly aiding and abetting the seller's fraudulent activity.
The seller (working with someone within the US to cut down on their shipping costs) sends some scrap wood worth a dollar or two, but collects $24.98 for what is represented as a large, full featured lap desk. They agree to offer a partial refund (first $9, then $12 when I pushed back). They are aware that most people will accept the first or second offer, so they profit anywhere from $10 to $12 dollars and can continue taking in unsuspecting victims.
Just venting, as I am doubtful PayPal will step up and do the right thing here. Incredibly frustrating that they tout "Purchase Protection: Protection you need, peace of mind you deserve," and they then fail to step up when they are assisting in an undeniable fraud scheme.
I have had no replies at all from these scammers in spite of using 3 different contact addresses. No tracking number, nothing! Emails either unanswered or bounced back from a Chinese Postmaster as 'undeliverable'. I've just escalated this with PayPal to a claim as 'item not received'. Lets's see what happens...
11 Pages of complaints and they haven't been removed from Paypal, What's wrong with this picture, And yes they scammed me too...
So after a little over 40 days of back and fourth with Paypal and the scammer i got a full refund without returning anything, These things are going in the trash.