Shenzhen Haizhide E-commerce Co., Ltd - scheme/fraud
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi.
I ordered an item from this site, <removed> Instead of sending me this they sent a wrong item that is much lower in value. The seller acknowledged that they sent the wrong item. The refused to send me the correct items so I asked for a full refund. Now they want me to ship this back to China at my own expense. They are only willing to refund 30% of of what I paid for if I agree to keep the item. I said no, just want me refund.
As you can see this website is a scam, because the website owner does not ship the items. The scam is that they take your money, send you an inferior product which costs more to ship back, so that you will accept their partial refund order.
I don't know how Pay Pal expects me to resolve this. It seems like they are abetting this type of scam by not requiring the seller to offer a full refund and pay for the return shipping.
Please help if you know how to resolve this.
- Labels:
-
Disputes & Chargebacks
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Here's how I dealt with mine:
- Do not negotiate with the seller directly. They are running a scam and have nothing to offer you.
- Do not pay for return shipping that costs more than $30. It is pretty easy to get a return shipping refund for $30 or less from PayPal, they don't treat it as a dispute.
- File a dispute with PayPal and/or your credit card company.
- If it is worth your time, keep after them and PayPal will issue a refund. You have to be persistent. If they decline your claim, keep contacting customer service. (I used online chat.)
- PayPal is responsible for choosing to do business with these scammers. They KNOW this is happening. I linked to these posts in my dispute, and it has grown by at least 10 pages since then.
- PayPal is not interested in earning your trust, but they will pay refunds to cover their assets if the evidence is too strong.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I too am having this drama but when I purchased off them on ebay under ebay seller fjerasggly.Took 2 weeks to send an tablet pen from Sydney to Wollongong(for those who dont know 1-1.5hrs away) When it did finally arrive,it said on the package the sender was the local courier and not the seller.I disputed this on ebay and they offered a $5 refunded for the inconvience and to change my negative review.Well when I got my refund it said it was a Chinese name so I translated it and got the Shenzen Haizhdie company.Total scammers
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
You will never get any satisfaction from dealing with this company. Don’t even waste your time. Go to PayPal and request a refund. In my opinion, PayPal should not even deal with this company since it is so obviously a scam.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Scammed but Paypal will not refund in Security and Fraud Archives
- can i recieve funds from my paypal to my fnb account in zambia? in Transactions Archives
- Transfer money between business master and sub account without fee in Products & Services Archives
- Payments on hold in Transactions Archives
- We run an ecommerce system. Do I need a merchant or platform account? in Products & Services Archives