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Exactly! Just the process of filing this complaint cost me far more in time than I could hope to recover. The fraudulent product that I received was already worth less than how much I earned in one hours time. This is about an American company who is enabling, promoting, facilitating, and profiting from a Chinese-government owned and operated criminal enterprise. We have already provided Paypal with a dossier of real time cases of this collusion in action. How much further will Paypal go with their participation in victimizing the very people that they claim to protect? They continue to handle our complaints in an arbitrary and random process designed to wear us down while reversing only a few select—particularly vocal—cases by refunding their money. It is corrupt, criminal, and Paypal needs to account for their role.
I was scammed , ordered a 17in life like doll, received a 50cent piece of plastic junk, I paid 17.25 to ship back, which made my total 58. 20, Paypal sidded with the scammers and now I have lost it all, nothing to show for my money. I thought PayPal was supposed to protect from scammers, seems they are part of the problem. Can't even get to talk to anyone on the phone
I have had exactly the same experience. Very unhappy with PayPal's failure to address what is obviously an intentional scam. I was shipped a few flimsy pieces of wood in a flat mailer (which, by the way, was postmarked from New York State -- not China). Paypal's "resolution" to this issue is that the seller will refund my $24.98 only after I spend $27 shipping the pieces of wood back to China. In failing to address this, PayPal is clearly aiding and abetting the seller's fraudulent activity.
The seller (working with someone within the US to cut down on their shipping costs) sends some scrap wood worth a dollar or two, but collects $24.98 for what is represented as a large, full featured lap desk. They agree to offer a partial refund (first $9, then $12 when I pushed back). They are aware that most people will accept the first or second offer, so they profit anywhere from $10 to $12 dollars and can continue taking in unsuspecting victims.
Just venting, as I am doubtful PayPal will step up and do the right thing here. Incredibly frustrating that they tout "Purchase Protection: Protection you need, peace of mind you deserve," and they then fail to step up when they are assisting in an undeniable fraud scheme.
11 Pages of complaints and they haven't been removed from Paypal, What's wrong with this picture, And yes they scammed me too...
So after a little over 40 days of back and fourth with Paypal and the scammer i got a full refund without returning anything, These things are going in the trash.
I too have been scammed by China. I'm told I can return my package to China at my expense for a full refund. The address is a complete joke...even the post office said that it made no sense and there would be no guarantee that it could be delivered based on the return address I was given. Also, would cost me close to 100.00 to ship my package with tracking. It most likely would be returned as undeliverable too. I had already paid 100.00 for my order to begin with and received something that was only worth 3.00. So I'd be out another 75.00 (PayPal covering only 25.00 of the shipping) if I tried to return it. Out 175.00 for 3 cheap plastic dollar store pumpkins. Absolutely unbelievable they can get away with this and PayPal won't do anything. I'll be definitely canceling my account with PayPal.
If you are in the USA you will need to go to this site and file a complaint
Amazing link! Thank you SO much. Getting on it right now and hope others scammed in the US do the same!