Shenzhen Haizhide E-commerce Co., Ltd - scheme/fraud

[HeyBoo63]

I didn't even bother to open it.  PayPal finally agreed to make them refund my money without returning.  They **bleep** up when they gave PayPal the same return address that I have for another item I bought supposedly from a totally different company.  So 1 down and 2 more to go.

I have made up my mind that if I order from China, it will only be from AliExpress.  More communication and they do not make you ship back once they see it was their error.

[ItsMeCarla]

THANK YOU!!!!!!!!!!

[alastrp]

All the comments here are depressingly familiar as I've had the identical experience.

I was under the impression that Paypal offered a copper-bottomed payment solution that meant they were there for us in disputes of this type.  On the basis of my experience I will not be using PayPal again nor will i be recommending them as a payment solution.

[Sunspring]

Apparently PayPal is completely unwilling to shut down scam artists like this, so we should find other payment services who will support their customers. The PayPal resolution center is automated, and there's no way to get satisfaction. Caveat emptor.

[Ronstradamus]

This needs to be escalated to Daniel Schulman CEO of Paypal / <removed>

Perhaps he needs to know how his company is being ran, providing unsupported protection to his customers and allowing these phony chinese companies to rip us off! 

[Ronstradamus]

Paypal removed the email address posted for Daniel. WTF is going on with this company?? Protect your customers!!

[angelo619]

They are protecting their customers, but on the seller's side, 4.9% of transactions are always nice. I reported the website of these scammers for a week indicating that they are using the Paypal circuit to make scams and according to the regulation they should be barred to use it but the website still has the possibility to use Paypal.

[Viking-M]

I agree that PayPal is supporting these phony Chinese companies vs honest buyers. I bought an “animated” shark toy and received a plastic shark figurine worth maybe $3. Then had to pay $17.25 to ship it back to the turds in China when it was shipped to me from San Francisco!! PayPal should have stepped in and made those turds give me my money back and tell them I’m don’t need to ship it to China but to the address it came from. But NO they supported those lying thieves. For a $30 toy that I never received, and a lesson well learned, it cost me in the end $12.75!! !?$@! I will limit my future use of PayPal since they prefer to support Scamming Sellers. And I WILL tell anyone who will listen that PayPal supports businesses like this. I’m done buying anything from China ever again. Why support a country of Thieves!! PayPal’s Buyer Protection doesn’t do a damn thing for the Buyer! YOU do all the communication and negotiations. It doesn’t appear that they ever look into the details of these scams and make them accountable for their actions. I don’t see PayPal coughing up the $17.25 it cost me to send it back to China. If they did their job I wouldn’t be out ANY money. In the end, I have nothing to show for this entire transaction but a headache and $17.25 less in my pocket!

[Geo_Garcia]

Call them

[Sparky883]

PayPal phone numbers! 

US/Canada

<removed>

UK

<removed>

AU

<removed>

Good luck to you all!!