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They are protecting their customers, but on the seller's side, 4.9% of transactions are always nice. I reported the website of these scammers for a week indicating that they are using the Paypal circuit to make scams and according to the regulation they should be barred to use it but the website still has the possibility to use Paypal.
I had same problem and just had to start a dispute. How does paypal allow this fraud to have an active account and keep stealing money?!? This really doesnt help me have any faith in paypal. I hope they refund me the full amount!
I misplaced the packaging...address that was on the shipping label. Name used for the shipper was John Doe or J. Doe. Who has an address for them? I want to report them to the BBB.