Hi there community,
In March, 26, 2020, I paid USD64.93 to She Swish Limited for products I purchased.
I have not received any products I purchased from She Swish Limited until today. Instead I get an email from Paypal for the refund of only USD11.78 to me. When I try to file a complaint/dispute with Paypal's Resolution Centre, all I get is this response:
"We are unable to file a case on this transaction. Since this is money you've received you'll need to contact the sender directly to resolve your issue."
I find Paypal's response as absolutely irresponsible and does not offer any protection to us as buyers using their so called protected payment platform.
I have not received any product from this company, which upon checking is apparently fraudulent and a scammer, yet Paypal doesn't offer any response or protection to me. Paypal obviously doesn't want to be responsible or offer any form of help to me.
How can I get a full refund, and how can I get Paypal to be responsible, and how can I be sure that I will not be scammed in future by Paypal's merchants?
Any help is most appreciated.
Thanks in advance.
Thanginator
