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Shaw Academy - Money Taken from Account

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Contributor

Shaw Academy - Money Taken from Account

The other day £25 was taken from my account by Shaw Academy, an online learning service, despite cancelling the account many months before. As it stands, Shaw academy says the payment was authorised, and despite two disputes, PayPal agrees. The £25 should have been for a membership to the service but I haven't even received this much. 

 

Also, this seems to be a common thing that Shaw Academy does.

2 REPLIES 2
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Esteemed Advisor

Re: Shaw Academy - Money Taken from Account

@Kturner2 

 

Check if you had a subscription set up...
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments''.


Advice is voluntary.
Kudos / Solution appreciated.
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Contributor

Re: Shaw Academy - Money Taken from Account

It is there as an inactive pre-approved payment. Issue is that I didn't pre-approve it. Not just that, but I haven't even received the service.