Sent payment using friend family format need refund!

[Shiki98]

After sending payment recipient refuses to give me online goods and refuses to provide refund. I issued case file on him but the correct reasons were not available in the options so I had to put it as unauthorized transaction and put my exact situation on comment space provided below. the case file ended in me not getting back my money and I can't do another case file on same transaction again. Please help!

[kernowlass]

@Shiki98 

A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a “gift” payment, there is also no Buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade paying his paypal fees and negates your buyer protection at the same time. You would also not be able to open a dispute apart from one citing an unauthorised transaction (when your Paypal account has been used to make the transaction without your consent which it was not as you authorised it).

You also 'risk' having your account limited for using this option when you are purchasing goods as its against Paypal user agreement.

If you funded your paypal payment via a credit card then contact your card issuer and see if they will assist you but unfortunately as it was a 'gift' payment they may decline as well.