Sent me rubbish and took my money
Harryesd
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Posted on
Dec-10-2019
03:16 AM
Hi, I ordered two quite expensive items online. When two parcels came it was nothing like what I ordered. One was some type of strap instead of a computerised rail system. Because I received two things Paypal said it has ruled in their favour because they have proof something was sent. It was not what I ordered not even close. What do I do please, these were meant to be Christmas presents, what I got is no use whatsoever and now I’ve little money left to shop with. Kind regards Harry
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Disputes
3 REPLIES 3
kernowlass
Esteemed Advisor
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Dec-10-2019
03:30 AM
It would help if you said WHICH dispute you opened?
Advice is voluntary.
Kudos / Solution appreciated.
Vladimir27
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Dec-10-2019
04:30 AM
Harryesd
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Dec-10-2019
04:32 AM
Hi, I’ve since got hold of advisor again. The update is it was a wrong dispute reason. It’s not the item I ordered, not even close. So I put I hadn’t received what I ordered yet. They sent me just complete rubbish and said they have proof of tracking etc PayPal have opened a new dispute against them. I find all this very stressful at my age, I know nothing about computers. Hopefully it will be sorted now, thank you all
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