Sent $200 to wrong Paypal customer e'mail address

Jaws36
New Community Member

Do you think the person that I don't even know send the money back to me? Money was for my step son to help pay his bills do to COVID-19

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Jaws36 

 

Contact recipient and explain the situation and request a refund. You're at the mercy of the recipient's better nature though.

 

Please read this to see if you can file a dispute should there be no refund or response from recipient:

https://www.paypal.com/us/smarthelp/article/i-sent-money-to-the-wrong-email-address%2C-but-the-payme...

 

Whatever you do, do not file as "unauthorized", PayPal will deny your claim since no one broke into your account to make this transaction.


Kudos & Solved are greatly appreciated. 🙂
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