I recently sent a large amount of money to my grandson's account, using his phone number, but it went to the wrong person who had the exact same phone number listed on her PayPal info. I was told by PayPal that her number could've been an old number that was reused. If that is the case, how can they even offer the option of using a phone number??? I've reached out to the person who received the money in error and she won't respond or return the money. PayPal says that I authorized the transaction so they can't do anything to help me, however I did NOT authorize it to go to her account. HELP! This was my grandson's graduation gift and I'm sick about it.