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Selling and money held

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Selling and money held

Buyer has said payment was unauthorised after buying item off me via eBay and when I messaged him he said it was some kind of mistake now PayPal has given him money back I’m foaming and eBay won’t help

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Esteemed Advisor

Re: Selling and money held

@Jonnyboy1973 

 

Was it a digital item? If so then your transaction is not eligible for seller protection. Who you sold to may not be who you paid sometimes; accounts can be hacked or used without someone's permission.


Kudos & Solved are greatly appreciated. 🙂
3 REPLIES 3
Highlighted
Esteemed Advisor

Re: Selling and money held

@Jonnyboy1973 

 

Was it a digital item? If so then your transaction is not eligible for seller protection. Who you sold to may not be who you paid sometimes; accounts can be hacked or used without someone's permission.


Kudos & Solved are greatly appreciated. 🙂

Re: Selling and money held

No it was car parts he received them ok as I have tracking number he never disputed via eBay and there saying they can’t help seems like a loop hole to me il ring PayPal tomorrow just wondering if anyone has had same problem

Re: Selling and money held

Do you have any advice mate? I’m gona ring PayPal tomorrow and see if I can dispute this as it’s fraud I think you can’t just buy something then say it was unauthorised and receive refund surely!!!