Selling Goods
Oat23
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Posted on
Apr-03-2020
01:18 AM
Hi, I just made a sale through Paypal. I received an email from buyer that the funds will be available after I provide the tracking number. My question is due to High amount and product that I'll be shipping is Camera gear and a Drone. I just wanted to know if the buyer can dispute the transaction and get a full refund? even though its an Overnight shipment.
1 REPLY 1
PotpotHo
PayPal Employee
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Apr-07-2020
07:42 AM
Hi @Oat23, if the buyer file a dispute, as long as you can provide the tracking number as well as you shipped the item on the address listed on the transaction details. You may refer to this link for the Seller Protection https://www.paypal.com/us/smarthelp/article/what-is-the-paypal-seller-protection-policy-and-what-ite... And refer tl his link below to check status of the payment you received. https://www.paypal.com/us/smarthelp/article/how-do-i-check-the-status-of-a-paypal-payment-faq1081 Thank you
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