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I paid for an item (including express shipping) intended as a gift, 2 months ago.
The item never arrived and the seller ignored previous attempts at communication.
Went via Paypal, seller got in touch, refused to issue a refund but offered to resend the item.
The item is no longer required as an alternative gift was sourced.
Seller wouldn't budge so I opened a case with PayPal.
What is the likelihood that I will get my money back?
If I do will it include the shipping fee?
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