Hello ..Its regarding me being a seller in case The buyer bought ebay item late APRIL 2018, And contacted me on Early May said item was wrong size I said she could return it for refund...29 TWENTY NINE days LATER she says she is returning it. She THEN OPENS a claim and escaltes case against me on Paypal... Ive NOT recieved it yet so I can NOT refund her as I have NO ITEM returned. ALL the options below (in the claim case) do not count until I have the item back. So what do I do about the claim just wait the 10 days and see if it turns up ?????
"Issue the buyer a refund for the disputed amount of GBP. The buyer can keep the item(s). Issue the buyer a refund for the disputed amount of GBP. The buyer must return the item(s). Do not select this option for virtual/intangible items or services. Offer the buyer a partial refund in an attempt to close this claim. Provide proof that the buyer has already been refunded. Disagree with claim. I would like to provide additional inform