Seller has not replied in 13 days
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I purchased something off someone and he sent a me something with nothing on it I contacted him and he constantly blamed me. I opened a dispute and he tried to say he sent me everything yet it wasn’t as described. I have opened a disputed on 23 June and I haven’t got a response yet, and the date is 6th July 2018 I thought you were supposed to get a refund if the seller did no respond after 10 days. If anyone could help me I would really appreciate it. Thanks
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Did you escalate to a claim?
If so then..........
Lots of posts on the same issue in the last few days.
Seems to be a delay on reviewing claims.
You can either wait it out or contact customer services for an update.
Advice is voluntary.
Kudos / Solution appreciated.
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No problem, just didn't want it to 'time out' on you
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Once the deadline has been met the seller is too late to respond.
Some folks are saying their refunds are trickling in now so it does go through just a bit later.
Maybe paypal staff are all taking their summer holidays at the same time?
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It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Getting money back from Ebay in Payments Archives
- Seller possibly stalling resolution till after 180 days in Disputes and Limitations Archives
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- Seller said item is out of stock, wants to sell more expensive item in Disputes and Limitations Archives
- PayPal withholding money paid in My Money Archives