New to the community? Welcome! Please read our Community Rules and Guidelines
Paypal just upheld my claim against Gogobuy for sending me a 32G thumb drive instead of a 2T SSD. Unfortunately, this was after they sent me the notice that I had to send back the thumb drive. I had just sent it back before the deadline using USPS First Class Registered mail which provides tracking only to show that it was delivered. Now to see if I can get my money back through Paypals return mail insurance assuming the delivery tracking works.
So now paypal says I have to ship the items back to these scammers at a cost of 36.00 and who's to say that these crooks will even say they got them back. I have been scammed once by these crooks. PayPal allows these type of merchants to use their site to scam honest people out of their money and as long as they get their fee they could care less. If they fail to make this right I will cancel my Paypal account as well as my Paypal credit account and never do business with them again. If more people would threaten to drop them maybe they would do something. They are a Huge company and it is their responsibility to see that crooked companies are not allowed on their site. It's called the cost of doing business Paypal.
Why is it paypals responsibility that you chose to buy Chinese tat??
Paypal gives you 'some' buyer protection and the rest is up to you to risk assess your transactions.
It would be impossible for paypal to vet the millions of sellers / companies that use paypal as a payment processor and that is not their role.
Their role is to process those payments to the sellers or merchants that you choose to buy from.
Same as a credit card company they give you 'some' buyer protection but they don't vet everyone that offers credit card payments.
As for returning the goods then make sure you do so trackable AND activate the 'return shipping' option in your paypal account to claim some of those return shipping costs back again.
Well I strongly disagree. They are a company that makes money off of people that use them as a pay service. It is their responsibility as a company to assure their customers like you and me that those people we buy from are legit. It is no difference than buying a Fake item at Wal-Mart. They know the items are fake because of the many returns and complaints but continue to sell them anyway. I use PayPal because I felt like they would weed out the scammers. Like I said this is their responsibility not mine. If this scammer had not taken Paypal as a form of payment I would have never bought the item. Since they did I feel they must be legit or Paypal would not allow them to use them as a pay provider. To each is own. You have a right to your opinion and I have a right to mine.
Fair enough, but try reading the user agreement that you agreed to when you opened your account, which states differently.
Well as a buyer i read the small section on buyer protection before i started to use paypal to purchase goods.
And when i started to sell i read the small section on seller protection so i could risk assess my sales.
Maybe that why I haven't been ripped off buying tat from China then?