Seller gogobuy scam.
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Has anyone had purchasing problems with the seller gogobuy ? I bought an item from them and they sent me a totally different item, they are offering me a partial refund and to keep the item which I have no interest in. Has anyone else had problems with this seller?
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Does anyone know where we can make a strong complaint against this company?
They sent me something that I didn't order, of course, I didn't get what I did order.
They also offered 50% of the value to keep the items sent which had a value of 15% of what I paid for.
I have had a few problems with shopping from China recently. Please does someone have a place to make a complaint?
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There are many comments in this thread. File a claim with PayPal.
PayPal's responses have been uneven. The response to claims seems to be handled with by an AI, not people. I was able (after some effort) to receive a refund for the charge and refund for return shipping. Some people have been denied. Phone calls to PayPal may also help.
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I've complainted this scam to Paypal with emails evidence from Gogobuy and Paypal agreed to resolved the issue directly. But Paypal ignored my request for the updates since then. Since then, I never purchased good through Paypal unless very very very necessary.
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They do not reimburse the total amount of shipping only up to a certain maximum (country dependent) and that may not be enough for a lot of folks.
Also there is NO phone option available with paypal at the moment.
Advice is voluntary.
Kudos / Solution appreciated.
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ordered mini rechargeable chain saw and got JUST a chain, no saw, ther statement was i only ordred the chain, rubbish ! 22 e mails later paypal got my money back for me but i had to return the chain to china, total scam !
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