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Not really. They stated I had to return the item (at my expense.....to China), and after the company confirmed they received it, they would send a refund.
I received help when I went to the bank that paid for the item (the credit card company.....or in my case, PayPal Credit). PayPal credit has nothing to do with PayPal. It is actually Synchrony Bank (the old GE). So an account with PayPal credit is a virtual credit card, and as a credit card we have the ability to do a charge back if the item is not correct. Go to your cedit card company!
"They tried telling me today there hadn’t been enough reports regarding this seller to have any issues."
THAT has to be a joke? This feed is now continuous with reports of a blatant scam from GOGOBUY who I think are probably trading under other names as well? As PayPal obviously do not read this feed, we can safely discuss our exit from this system when convenient to do so?
No. PayPal asked me to send it back to China with a tracking number. The USPS said they can only track it so far and once it gets to China, they cannot tell if or when it will get delivered! Such BS. Also, my product was $56 and to ship it back it would be $142.00!!
I have exactly the same issue.
The vendor in this case has required that the articles be returned with delivery confirmation.
I can send the items valued at about $7.00 back but the charge is about $13.50. However with the required tracking and delivery confirmation the cost is about $35.00. I am not going to throw another $35.00 at this problem.
I believe that this is a deliberate strategy of the vendor to cheat customers out of their money, and as I find this group it becomes even more obvious.
Exactly the same for me, now have 2x 32GB drives I don’t want!!!
No help from seller so going down PayPal route first then if no luck through credit card company.