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You won't get it. Read all the complaints here - there are dozens just like you (and me).
Talking with PayPal will probably not get you far - a partial refund and getting stuck with the shipping. I got mine back by going to the bank that paid for it and doing a charge-back (I actually used Pay Pal Credit - which is different than PayPal).
Hello to all,
I have the same problem as you all as well.
I ordered headphones and got different ones as I paid for. gogobuy has offered me also just 5-15 US Dollar of 45 dollar as refund and I could keep the unwanted headphones. I refused and contacted paypal.
Paypal decided that I will get the money back and I will get the shipping cost´s over paypal back.
I will let you know how it worked out.
I ordered 2 x 2TB SSD Drives and received 2 x 32GB USB Memory Sticks. They then had a neck to offer me a partial discount. I can't understand how they are allow to operate through PayPal with all the scams.
I have emailed GOGOBUY several times informing them I have no intention of taking a percentage of what I paid plus paying the freight on a product I did not order and they are trying to scam me with. I made it clear that I would do a chargeback. My purchase was with PayPal Credit (completely different than PayPal). PayPal Credit is the Synchrony Bank (used to be GE Capital)....nothing to do with PayPal. No different than any VISA or Mastercard. Going through them, they can do the complete credit as part of their services is to guarantee you get the product you ordered.
Now, GOGOBUY sees I am serious (and has probably been informed by Synchrony Bank of my dispute), and this morning I received the following from GoGo, "could you please cancel the dispute first and we will refund you immediately once we get your reply." I emailed them back stating I would pull the dispute once they gave me the credit.
Frankly I was surprised to see this, but vendors don't like charge backs. Finally a credit card will not allow them to use the cards as a means for payment, and that hurts them!
SO - either through the bank or through GoGo, I am getting a total refund ......and I will guess get to keep the 32g thumb drive (although I have no use for it, as I have plenty).
NOTE: In previous posts I might have stated Synovous bank, in error. It is Synchrony Bank - the old GE Capital.