cancel
Showing results for 
Search instead for 
Did you mean: 

Seller dishonest

Contributor

Seller dishonest

I bought four pendants from a seller and only three have arrived in the package, she's made out the package weighed 100g that the 4 boxes in it weigh 25g each I brought the package to the post office and they told me each box was 31g each and packaging weighed 7g if all 4 boxes had been in the package it would have weighed approximately 132g so she clearly didn't add the fourth to the package at all and PayPal are refusing to refund me €19 of the payment these pendants are gifts for four sisters that have cancer and we are without one because the seller is dishonest and because PayPal believed her lies and her invoice I have lost precious money I couldn't afford to lose, the post office state the boxes weigh 31g not the 25g she stated so where is my extra box, it's horrible that people can be so greedy and lie just to make a profit at people who are terminally ills expense and PayPal side with her there is no justice
3 REPLIES 3
Esteemed Advisor

Re: Seller dishonest

@BellaLuci 

 

What dispute did you open?

Non receipt of item OR item received but not as described?


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Contributor

Re: Seller dishonest

It was item recieved but not as described, as I didn't have all four boxes I paid for in the package only three of them came a d PayPal sided with the sellers
Esteemed Advisor

Re: Seller dishonest

@BellaLuci 

 

ok, paypal never actually sees the items so makes a judgement call, sometimes the buyer loses out and sometimes the seller.

All i can advise is if you funded your paypal payment via a credit card then contact your card issuer and see if they will chargeback for you.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.