If you used PP as payment method you have the right to ask PP to step in if you never got your item. That is what PP advertise as part of their service. In your case you have every right to file dispute with PP, and let PP deal with the seller.
Be forewarned, if seller turns out to be a scammer that knows PP loopholes, you will have a hard time getting your money back. Read stores here for details. Previous respondent is a knowledgeable esteemed advisor who knows how to get things done within PP platform, he/she can provide further info on how to proceed with filing a dispute/claim.
