Scanned
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
To get buyer protection, you must pay via goods and services option, not friends and family (gift) option.
If you paid a scammer, you file a Item Not Received or Significantly not as described dispute, not unauthorized transaction dispute which is for breach of account.
Message PayPal to change your claim to Item Not Received or Significantly not as described. Hit the bell icon in your PayPal account to send a message.
If you are the seller, then you have to provide acceptable proof of delivery of goods and services to get seller protection and accepted goods and service payment, not friends and family (gift) payment.
If the buyer opened a Unauthorized transaction chargeback case with their bank or card issuer, you have to provide proof of shipment or proof of delivery to PayPal who will decide if you are covered under seller protection. If your transaction is not eligible for PayPal seller protection, then you are at the mercy of the buyer’s bank or card issuer’s decision.
Kudos & Solved are greatly appreciated. 🙂
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Instant payment via PayPal MERCHANDISE in Payments Archives
- Topyeenstore/ absolutely disgusting in Disputes and Limitations Archives
- BFE Corp SCAM(s) Ordered King Crab legs received a small piece of fake jade in Disputes and Limitations Archives
- Is it really e-mail from paypal? in PayPal Basics Archives
- My paypal account has been closed and no reason. in Disputes and Limitations Archives