You are ABSOLUTELY CORRECT. A similar situation just happened with me. My claims were denied from Etsy, PAYPAL and FEDEX. All of them informed me the same message, "I'm sorry..but there nothing we can do". Something SHOULD BE DONE to stop innocent buyers from experiencing these fraudulent transactions from deceitful scammers/sellers.
I'm truly sorry that we all have been victimized to scammers and businesses such as PAYPAL and others are QUICK to deny supported claims while FAILING to adequately check ALL OF THE INFORMATION on submitted proofs and documentations from buyers such as ourselves. It's a shame and unfair that us buyers have to pay for any items, and probably expensive items, that was NEVER received despite the proofs.
I really hope that this matter would get looked into more closely and the scammers would be penalized so that others won't go through this horrible ordeal.
