Scammers from the east.

[cabman1]

Hello everyone,

l hope you can give me some answers. Has anyone had this problem?

You order something online and Pay via Paypal the item does not turn up and you report the problem. Meanwhile you get a random, very poor quality gold ring through the post. Paypal then inform you that your case has been found in the sellers favour as they have provided proof of delivery. The ring!  This has happened to me a number of times.

Is this common omn facebook or am l unlucky?

[kernowlass]

@cabman1 

Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.

1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.

You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal (when and if you can) and see if they will open a second dispute for you.
They may decline citing policies but if you say you made a mistake then they might open a second dispute for you.

If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback?