Scammer

[Kiwiman15]

Hi first time using PayPal I have been scammed out of some money that I have sent using this service for some reason when I look at my completed payments I can’t seem to request a refund how can I get the refund process ball rolling

[kernowlass]

@Kiwiman15 

That would depend on how you were scammed / how you sent the payment ie which paypal option / how you funded the paypal payment / what it says next to the transaction in your paypal account. 

[Kiwiman15]

Hi I sent it via the friends and family option so don’t think I’m getting it back but at least I ibis how it all works now

[kernowlass · Accepted solution]

@Kiwiman15 

A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a gift payment, there is also no Buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade paying his paypal fees and negates your buyer protection at the same time.

You would also not be able to open a dispute apart from one citing an unauthorised transaction but that would be automatically closed as you did authorise the initial payment.

Be careful as using that option for purchasing goods is against Paypal rules and can lead to account limitation.

If you funded your paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately they may decline as well as it was a gift payment.