Scammed

[ThaliaSymeou_x]

Hi, i really need help. I was scammed £150 on depop, the seller was scamming people and pretended to sell north face coats. They would post the same photo as what there selling as other depop sellers. But are not actually selling them! Just scamming people. I caught the seller out on scamming people, and they blocked me. So i have no way of contacting them. I then went onto paypal to dispute a refund under ‘unauthorised activity case’. Paypal then contacted me back saying they have closed the case and cant issue me a refund! These people have took my money and not giving me what i payed for😡 This is fraud and i want my money back!

[kernowlass]

@ThaliaSymeou_x 

A dispute for an unauthorised transaction is telling paypal that your account was hacked and used without your consent to make that transaction.
Paypal would check IP addresses and devices and close the dispute if it was you that made the transaction which it was !!!

Why didn't you open a dispute for non receipt of item OR did you negate your buyer protection by paying via friends/family?

If you paid via goods/services and do have buyer protection then.......

You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal (when and if you can) and see if they will open a second dispute for you.
They may decline citing policies but if you say what happened then they might open a second dispute for you.

If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback?