@Jason021
Does the payment status say "Money Sent"? If so, there are no refunds/no purchase protection as you essentially sent a "gift" payment.
Otherwise, click the transaction, then click "Report a problem" to choose one option from the following:
I didn't receive an item i purchased
The product or service was not delivered to you.
I received an item that's significantly not as described
The product or service was significantly not as described in your order.
I want to report unauthorized activity
Report suspicious activity, transactions and account changes you didn't authorize.
^Only choose this if someone broke into your account and sent payment without you knowing!
I have a billing issue
Report issues with transaction amount, duplicate charges, refunds or canceled subscriptions.
Kudos & Solved are greatly appreciated. 🙂
