Scammed

[Lsmit1966]

I ordered a pair of shoes for 59.99..cant find these shoes anyplace in the world except here. I ordered then right up then went to try and show my sister but could not locate the site I has just ordered them from. There are like 3 emails and one name involved none of which takes me back to where the shoes are. I have sent emails received no answers tried reaching out to seller no response no tracking info and no shipping info pay pal.denied my dispute for unauthorized charge which is fine I authorized the payment but now want to dispute not ever getting the shoes but can't seem to.figure out how I just want my money back

[kernowlass · Accepted solution]

@Lsmit1966 

A dispute for an unauthorised transaction is telling paypal that your account was hacked and used without your consent to make that transaction.
Paypal would check IP addresses and devices and close the dispute if it was you that made the transaction.

You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal (when and if you can) and see if they will open a second dispute for you.
They may decline citing policies but if you say what happened then they might open a second dispute for you.

If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback?