Scammed

[tblack1101]

So i recently purchased a fishing reel from a website and used paypal to check out, long story short i haven’t been able to get into contact with the website owners and the transaction doesn’t appear in my transaction history so i’m not exactly sure how to file a dispute or claim without it. It shows up in my checking account with a paypal charge with their name but nothing comes up when i type in their name! Someone please help me.

[sharpiemarker]

@tblack1101 

If paid through PayPal guest checkout (no PayPal account log in), look for PayPal receipt email with the receipt ID number at the bottom. Call customer service and provide receipt ID number to open dispute based on the options listed above.

To contact customer service for assistance:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.

Call early, during business hours, west coast time to try to get a US rep. 

Or contact via social media:

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 

[tblack1101]

Thank you so much!