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As you can't do a chargeback as you didn't use a credit card then i suggest you appeal BUT as it was tickets you may not have as much protection as for a physical item.
Worth trying though.
Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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Which dispute did you open ie non receipt of item OR item received but not as described?
How did you fund that paypal payment ie bank transfer or a credit card?
Advice is voluntary.
Kudos / Solution appreciated.
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As you can't do a chargeback as you didn't use a credit card then i suggest you appeal BUT as it was tickets you may not have as much protection as for a physical item.
Worth trying though.
Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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