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UPDATE: PP replied and reopened the case as "ITEM NOT RECEIVED" and are giving the seller 3 days to respond. Since their phones do not work and email either, I should be getting a refund by August 1.
Hello, this website scammed me too. dead phone number dead email. There is a email on paypal payment so look for it...mutual .<removed>.... Also I did a whois on website and godaddy takes care of it, so make a complaint of abuse there. I paid with c.c. so foe now they reversed charges. I just started receiving packages in mail of cell phone covers, I think they are related because my name is printed on sticker the same as paypal reciept.
Wow, was it a white one from a kw32 Chirs <removed>? Also look at email from PayPal. Theres another address on there that goes through. Complain to godaddy who supports the website.
Hello there I responded later in this thread about recieving plastic phone covers in mail, after ordering from this site. My credit card is handling dispute. I didn't pay through paypal but stumbled on this after having same issues as you. Theres another thread with exact problem but with other websites. People are ordering nintendo switch products and getting pieces of plastic in mail. Anyways we all need to stand together. Call Godaddy call FBI, federal trade commission, close paypal accounts.
Folks who are victims of this scam. I fell for similar scam and filed as all of you did, seller offered full refund if I return worthless item to Hong Kong at my expense. I didn't fall for that, address turned out ot be bogus anyway. Started a chat with customer service, got the go around at first (reps keep telling me what I already told them I'm objecting to), I persisted and one rep finally stepped in and help. He told me to upload photos of what I received, and file complaint at <removed> then upload prove of submission. After I did all that my case was determined in my favor. It should not be that hard to get an obvious scam case resolved. Hope this helps somebody.
Similar thing happened to me. Got a stupid cell phone cover in mailbox instead of an original item. Seller asking me to send the item back and will issue a refund. However I have to send the item back on my expense. PayPal is not helping in this case. What should I do?