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I ordered a wig from a company called Unique hair, so I thought. When I looked at the billing statement from Pay Pal it was paid to Aifei Trading Company Ltd. When the wig arrived it was not the wig I ordered. I ordered a short curly wig and they sent me a long straight wig. When I complained to Pay Pal and the company (via email) they said the order numbers on their website do not match the numbers they have at the company. As a settlement they offered me 10% of what I paid and I can keep the wig (rag), or I could send the wig back for a full refund. I want my money back, so they emailed me the address Aifei Trading Company Ltd.
No. 2, Lixin Road, Egongling, Pinghu Town
Longgang District Shenzhen, 518000 CN
I'm going to try sending it to that address with a tracking number. Let me see what happens.
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This morning I went to the post office to mail the wig back. The post office was charging me $35.35 to send the wig back. I came home with the wig because it would cost me more to send the wig back then what I paid at initial transaction. Now I'm trying to contact PayPal and I can't get a response from them. This is ridiculous. This company deliberately sends the wrong merchandise because they know the cost to return it will exceed the amount you paid.
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Same thing happened to me. No response from the email address they put out there. PayPal doesn't want to help out. Even after sending multiple screenshots of this company not responding to emails.
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