You are viewing the PayPal Community Archives. This content may be old or outdated. Leave the Archive
Unfortunately, the nightmare is still not over for me.... Paypal keep delaying resolution despite case being opened since 04/05.........😠😠
It's beyond frustrating! Is this the Paypal protection they are talking about? I think my main issue is that I used Paypal credit....I didn't realise that protection with this payment method is just a big joke!
I didn’t use PayPal credit and was not eligible for PayPal protection. I got a refund, but it took 3-4 weeks. Not sure what process you went through, but I originally filed an unauthorised transaction dispute, then had to change it to goods not received, which caused all the problems. I got through to an agent via the messaging system, they referred me, it all took time, but I got there in the end.