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Scammed by TaruSoft

RRReed53
New Community Member

Scammed by TaruSoft

I have been the most recent victim of TaruSoft, who is an internet company that supposedly deals in discount furniture and household goods. Unfortunately, I trusted them because they accept PayPal as payment and I thought my PayPal transactions are protected. So wrong!!  Apparently PayPal will continue giving your money to scam companies no matter how many customers have complained in the past. Have you been scammed by this company and were you able to get your monkey back?

5 REPLIES 5
Khaledavocado19
Contributor

Re: Scammed by TaruSoft

Try to contact them to get the same address, because I have all the money in my account because I helped her with my PayPal account for my noncitizen and immigrated to another town, he tried to contact them, and to please help me with this matter
LadyLoxxx
Contributor

Re: Scammed by TaruSoft

I placed my order on November 5th and to date I have not received a response to my emails, refund nor the item I purchased. I realized that there was a problem as soon as I placed my order because the order receipt appeared then immediately disappeared and they never sent an order confirmation email. I opened a complaint with PayPal and they are investigating and hopefully PayPal will stop doing business with them.
Le0five
Contributor

Re: Scammed by TaruSoft

Ive tried contacting after finding out the amount of victims they’ve made out of people. I sent all the information to PayPal with the refund not being an issue. For those who haven’t already, I recommend filing an internet crime complaint as soon as possible: https://www.ic3.gov/ I can’t believe this website is still running.
kernowlass
Esteemed Advisor

Re: Scammed by TaruSoft

@Le0five 

 

As the website is probably in China and China isn't bothered about there companies selling fakes or ripping folks off then not sure who you think is going to remove the website???


Paypal would not be able to check every individual seller / merchant / company in over 200 countries worldwide that adds paypal to their website to accept payments.
So they give you 'some' buyer protection but the onus is on you to risk assess your transactions.

They do stop bad companies from using Paypal when enough claims start rolling in.
However as they are in China (mostly) then its easy for them to just start over with a new name, so stopping them does not really do anything.

The BEST thing is to not buy from them in the first place, to recognise them -

1. No return address on the returns policy. The site will look as if its in your country (where they despatch goods from) but they will ask for returns to go back to China (returns depot) at a shipping cost often more than the item is worth.
2. No contact telephone number. if you click on contact the most you will get is webmail or an email address.
3. Rarely company address information.
4. Great pictures of items at bargain prices that turn out to be tat.
5. Fake reviews.
6. Google and you can often see previous company names as they change them once enough claims roll in and Paypal stop them using their services and start over.
7. Send fake tracking numbers to win item non receipt of item claims.


Advice is voluntary.
Kudos / Solution appreciated.
Le0five
Contributor

Re: Scammed by TaruSoft

I wholeheartedly agree. At the same time, like you said, whether or not this website is hosted in a foreign country is both a contingency to consider and an assumption in nature - therefore we can’t factually say that reporting wouldn’t do anything. That being said, there’s no harm in exercising both of our suggestions. Cheers!